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Posted At : May 23, 2008 01:38 PM | Posted By : D McKee
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Harrah's,The Strip
That's what one reader says. If this experience is typical, the bean-counters at Apollo Management and TPG are hard at work, precisely in the way some feared -- and premium players aren't exempt. (Welcome to the wonderful world of highly leveraged private-equity buyouts.) A few elisions have been made to the letter, partly to protect the sender's identity:
We’ve been Diamond [level] since its inception, and I’ve never seen anything like it. We were in Vegas [earlier this month] and while we were there we went by the Diamond Room three our four times. (a) They have eliminated all premium alcohol; (b) the only food served the entire day is chips and dips and some tough frozen chicken legs; and (c) EVERY DAY THE FOOD WAS EXACTLY THE SAME AS THE DAY BEFORE!! Harrah’s says they cut back because they had individuals who were abusing the room by staying there for hours at a time. While that may be true, you’re gonna punish all the rest of your best customers? Ha! This was strictly economics. True, Harrah’s is probably the only casino chain that offers this perk, but gimme a break. What they provide in the way of these rooms is nothing compared to what we spend at Harrah’s each year.
How so very true every last word.. Glad someone spoke up
You are so right. We were ther early May and could not believe it when there was no paper, also the chips and dip in the Diamond lounge was unsettling. Additionally, they have upped the requirement to become a Diamond player from 10,000 to 11,000. Yes, the VP schedules suck, but I play for the quads so not much affect on me, tho it would be nice to see some really good schedules. What would it hurt? May even draw in some locals.
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