Question of the Day — 31 May 2019

Could you please look into the new policy at the M resort of charging resort fees for comp hotel stays? Do any of the other casinos have this policy? It seems that the M is starting to cut corners in order to save money leading to lower value for their patrons.

We answered this question a couple years ago and essentially, nothing has changed — except, as you might expect, that the policy of charging resort fees on comped rooms has gotten tighter. Thanks for letting us know about M.

And yes, most other major casinos do charge resort fees on comped rooms — and tax on the fees to boot. But as always around here, there’s no real cut-and-dried answer; in this case, it often depends on a couple of factors: at which casino you have the comp and which casino department has issued the comp. 

The marketing department might have a promotion going that waives the resort fee for rooms — for example, an invitational tournament for high rollers where everything’s free. 

The casino itself, on the other hand, might give you a comp for a free room that doesn’t include the resort fee. From what we know, more often than not, a casino comp doesn’t include the resort fee, which is on you.

At some casinos, such at Caesars Entertainment's properties and the Cosmo, if you’re in the highest players club tiers, the resort fee is waived. In addition, if you give a particular casino a lot of play on a trip where your room is comped and take it up with your host before you check out, you can often negotiate away the fee.

Some casinos won’t charge you the resort fee, but will charge for the services that the fee covers. The most common is wifi. Last we heard, this was true at Treasure Island. Also, at some casinos you have to put down an incidentals deposit.

As far as we know, the Downtown Grand, South Point, Rampart, Tuscany, and Boyd casinos, including the Canneries, don't charge resort fees on room comps. 

If anyone knows of any others, we’d like to hear about it in the comments.

 


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