More Players Club Changes

Here is more information from a press release about the new Hard Rock “loyalty program.”  I guess that is a better name than “players club” since you can earn points doing much more than just gambling!

Members may use their Backstage Pass while gaming on Hard Rock Hotel’s newly-renovated casino floor, high limit lounge or full pay video poker machines to receive the ultimate program benefits per dollar spent. Guests can play the slots and receive one point for every $1 coin-in on reel/video reel machines and every $2 coin-in on video poker machines. One hour spent at the poker table will earn 500 points forBackstagePassmembers. Additionally, Backstage Pass members earn 10 points for every $1 spent on non-gaming experiences including hotel services, dining, nightlife, entertainment, spa/salon and retail.

Rewards and benefits of the Backstage Pass include:

• Preferred Guest Room Rates (All Members)
• Access to ticket presales for concerts and fights at The Joint (All Members)
• Priority Reservations for unique Spa Treatments at Reliquary Water Sanctuary & Spa (Entourage and Platinum Access Level Members)
• Complimentary Access & Priority Entry to famed Rehab Pool Party/Beachlife Experience (Entourage and Platinum Access Level Members)
• Complimentary Bottle Service and Priority Entry to the Exclusive Vanity Nightclub (Entourage and Platinum Access Level Members)
• Two (2) Complimentary Concert Tickets every 25,000 points earned (Entourage and Platinum Access Level Members)
• Personal Host Services (Platinum Access Level Members)

Hard Rock Hotel & Casino guests and patrons can sign up for their complimentary Backstage Pass membership online or by visiting the Backstage Pass service desk in the hotel’s main casino tower.  For more information on the Backstage Pass Program or to sign-up, please visit call 800.HRD.ROCK (800.473.7625) or visit www.hardrockhotel.com/#/game/Backstage-Pass/.

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A question arose about whether you can use the Palms 50%-off coupon from the Las Vegas Advisor coupon book at the Drift spa over at Palms Place now that the spa in the main casino is closed.  The LVA office said when they last called to check the answer was “Yes.”  However, I had another report from a visitor that a spa employee said “No.”  So I would suggest you call and double-check close to the time you plan to visit.  And perhaps ask for a supervisor!  Any question I have connected to casinos I am always prepared to ask a second time when I don’t get the answer I want the first one.  And sometimes it takes even more “trials.” I always ask very nicely – but I find it pays to be persistent!

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Finally some information about Caesar’s (formerly called Harrah’s) new program that is to start April 1, exchanging reward credits for slot play.  The details are sketchy but it seems to be a company-wide program –  every day, every casino, with a ratio of 2:1.  However, I would encourage you to check details with the individual properties where you play since each one (or each area) seems to have quite a bit of freedom to individualize their programs.  And example of this is with their restaurants and how they set redemption rules – sometimes 1:1 and sometimes 2:1.

A new change in Las Vegas also reflects this same “local area” benefit.  For years players club members enjoyed free or discounted show tickets for many Vegas property shows, the exact benefit depending on your tier level.  With little or no official publicity from the casinos, the word has slowly filtered out through the Internet forums that this benefit will be canceled as of April 1.  Sad news indeed for many.