Comments on: Caesars Resort Fees – Continued

By: Rick A

Rick A — Mon, 25 Mar 2013 05:51:46 +0000

I use to be a Platinum Level at Caesars, but didn’t go for a year and dropped to Gold. I had stayed at Caesars in January. Then went back this month on 16th-18th and then saw on the in room bill view on the tv I was getting charged $25 each night. When I checked in I wasn’t told of the fee, since I have never been charged anything for 10yrs, since everything has been comped. When I checked out I talked to a supervisor and they waived the fees, because also the little pamphlet that they put the room key in said “NO RESORT FEES” he stated that some of the old ones might have still got mixed up in the pile. I told him I will be back in April again and he said to call my Host before I come. I know I’m only 1000. Tier points away from Platinum Status again, so we’ll see what happens.

By: Annette Reynolds

Annette Reynolds — Sun, 24 Mar 2013 16:12:47 +0000

I agree with most all of you: resort fees are an underhanded way to get more money without working for it. I find it beyond annoying that I should be the one to request a “break” on the resort fee since I don’t use ANY of the amenities these fees supposedly cover. The hotel should be asking ME. “Hello Annette and welcome to B… We have a package deal on our internet/fitness center/boarding pass printing. Would you like to take advantage of that?”
What they’re doing now is the standard way of making up for past fiscal irresponsibilities: add a fee across the board.
I’m with Jerry: if they need to raise prices, then just raise them. But please stop the BS.

By: Kenneth

Kenneth — Sun, 24 Mar 2013 13:26:41 +0000

So according to the breakdown on the LVA website, for the reward of paying a resort fee at the CZR properties you get “internet access (for one device), local calls, and Fitness Center access”. Is this all we get??

Most everyone has a smart phone or aircard for their computer (no internet access needed from the resort), most everyone has a cell phone (no local calls needed from the resort), and the last one is a toss-up on whether one would need fitness center access while visiting. There are some that workout religiously and I commend them for that but there are others that might decide to take a break from their routine while on vacation thus not needing access to the fitness center.

CZR’s statement, as quoted in today’s QOD on the LVA website “Based on the current industry standards in the market and evaluation of the services our guests choose and use, a comprehensive package of bundled services and amenities proves to be the best and most meaningful value to our guests. This is in response to the increasing demand from our guests to provide a package price instead of the inconvenience of separate fees. We continue to do all we can to provide our guests with the best value, best products and best experiences in Las Vegas”, might be true for a guest if they paid for these services individually in the past; but if the “resort fee” is a backdoor way of raising room rates without saying your are raising your rate then it is a corporate magic show in a town that already has several to choose from.

I feel that you should be given the opportunity to opt-out of the resort fee at check-in if you know you will not use any of the services provided by the resort fee during your stay. However, if you later decide to use one of the services during your stay, you should then be charged for the actual service used on a per use basis.

By: Adam S.

Adam S. — Sun, 24 Mar 2013 12:07:16 +0000

I have been finding other places to stay since I REFUSE to pay a ripoff I mean resort fee. Also, I have been visiting other locales where the hotels don’t charge this ridiculous fee. IMHO just raise the room rate and nothing would be said. Add an “idiotic” fee and I will be all over you like white on rice asking WHY?

By: Richard A Hynes

Richard A Hynes — Thu, 21 Mar 2013 19:01:09 +0000

I made a room reservation during Casears room special in Vegas for the Week of 21 April 13. The resorts fees were not being charged during this time frame, so I beat the devil.

By: barry regan

barry regan — Tue, 19 Mar 2013 09:07:40 +0000

I agree how much of a turn off this is. The tourist is getting tired of fees from not only the hotels but the airlines taxis and etc. Las Vegas was built with the theme of come here leave the rat race behind and not having to put up with the everyday stuff in life. Disney does this approach with all included packages and no hidden surprises in cost after you get there. How will this stop well the announcement of the new Chinese RESORT style casino has caused some ripples. Going to LV will be changed because the Foreign visitor will insist on inclusive packages and the American tourist will learn to do so. If the rest of the Hotels /Casinos don’t follow suit they will fall by the way side. Las Vegas is in for a big change as the way they do business and it is too bad the old way could not have been maintained which worked but as corporations buy up places they get run like them and that is not a successful business plan unless they change with the customer.

By: George Mikutowicz

George Mikutowicz — Mon, 18 Mar 2013 18:09:06 +0000

It is nice to have a place where we can share our feelings about an issue that is of interest to many. In the end, however, we still have to make the best decision with the hands that are dealt. Jean, please continue with helping us make good decisions.
George

By: Clare

Clare — Sun, 17 Mar 2013 15:09:27 +0000

I booked a room at “The Quad” for May, but did the booking before the resort fees were announced. I’m wondering if I will be charged them when I arrive in May, since they were not part of my booking confirmation. I hope not!

By: Jerry McEwen

Jerry McEwen — Sun, 17 Mar 2013 15:02:15 +0000

Who is kidding who? Adding a resort fee is just a way of raising the prices, but in an underhanded way. This is going to turn off a whole generation of people who could have been happy paying customers at these hotels. If they want to raise prices, just raise them. Don’t try to put one over on your customers.

By: Kevin Lewis

Kevin Lewis — Sun, 17 Mar 2013 06:30:14 +0000

Pretty soon, there will be no reason to visit Vegas at all. Video poker there is dying, and the hotel room rates are slowly changing from “value” to “ripoff.” The bottom line is that Vegas is no longer a unique destination; you can get what it offers in any one of a dozen locations around the country, and those locations usually have much better weather than the ghastly furnace of Vegas in the summer. Plus, places such as Reno and AC aren’t blighted, ugly wastelands comprised of dirt and scrub.
I can stay in Reno for $25 on weekdays and $39 on the weekends, and the dozen or so major casinos there are more than enough for me. Plus, there is still plenty of excellent video poker there. I urge everyone to rethink their July Vegas vacations. Why fly into one of the world’s worst airports, then be ripped off at every turn and baked like a pizza in an oven whenever you venture outside? FEH!