Comments on: Details and Fine Print

By: Dan Sowards

Dan Sowards — Sun, 21 Apr 2013 17:09:01 +0000

To answer “Curtis,” in the future I’ve arranged with my host to obtain the tickets for me, either in person or through “will call” so that I don’t encounter the same or similar problem in the future.

By: Mary Brown

Mary Brown — Fri, 19 Apr 2013 01:00:24 +0000

Yes the fine print is important. It reminds me of a funny incident from several years ago. I was using a coupon book, going to different casinos, getting buy one meal get one free coupons. Most of the casinos allowed me to buy the one meal with my comps from my card. It was a game my husband and I enjoyed. Stopped at MSS for the first time. Played for a while, then stopped at the players club to use the coupon. They insisted that if I wanted the coupon, I had to pay cash for the other buffet. Laughs, it really was not a big deal. Of course in the first place the buffet was not expensive, secondly they probably would of comped me both buffets.
What was funny, was waiting in line for the buffet, then finding out I had to go to the players club, then being told I had to pay for one of the buffets. I am a very, very easy going person, and almost never lose my temper. But I left MSS really angry, claiming I wasn’t going back. If I had just read the fine print, could of saved myself a lot of exasperation. By the way I did eventually forgive them. laughs. Now I go often to MSS.

By: jack potts

jack potts — Thu, 18 Apr 2013 15:59:09 +0000

It’s not important to stay at the strip . u get ripped off with expensive restaurant prices and gambling. u can stay off strip at the Golden Nugget or if u want can venture to Summerlin and stay at Rampart or RED Rock. A good steak restaurant is The Broiler Room at the Palace Stations. Dinner for 2 with a couple of drinks are only about $200 where at the strip would be twice as much.

By: Jerry McEwen

Jerry McEwen — Thu, 18 Apr 2013 04:09:56 +0000

Just got back from 8 nights in Vegas. Ventured downtown and visited Binion’s, Four Queens, Golden Nugget, Fremont Street, and the Mob Museum. The casinos were nice, along with Fremont Street, but it was our first visit to the Mob Museum and it was just fantastic!. We stayed at MGM, Bally’s, and Red Rock. Loved Red Rock (our 2nd stay there). MGM was great as usual (loved the updated rooms). Ballys staff were super nice and had a very nice stay there, our 1st weekend on the strip in years. But we won’t do it again. The loud music in the casino and the rough looking young crowd that filled the casino over the weekend kinda rained on our parade. In our early 70s we don’t need this type of fun. We had 1 night compted at MGM and 2 casino rate, spent a lot of money at the BJ table, got no food comps. Spent 3 compted weekend nights at Ballys, spent even more money and got 1 meal compted on our accumulated points. Spent 2 nights at casino rate at Red Rock and got 3 meals comped for each of us. Next trip we will spend every night off the strip.

By: Curtis

Curtis — Wed, 17 Apr 2013 20:39:16 +0000

I had the same thing happen to me at the box office at MGM Grand. I was forced to charge the tickets to my room (at Aria) and then get a host to remove the charge. The next day, it took several phone calls and much aggravation, but a host eventually removed the charge from MGM Grand and did not take any points from my account. What should you do, if the box office staff won’t honor the coupon?

By: JimmyC

JimmyC — Wed, 17 Apr 2013 13:13:37 +0000

Loved the advice about removing your card before the next drawing. You wouldn’t believe how many times I’ve played hour after hour without doing this. Wondering now how many points I’ve missed out on

By: Ty

Ty — Wed, 17 Apr 2013 01:56:39 +0000

What do you do when rulesare not clear. One problem I always run into is asking a employee a specific question and being told one thing then after playing being told something different. Now it’s to late. IE. Tropicana lose $200 rebate I was told I could swipe my card to see how much my rebate for that day was SO FAR. Then continue to play and re-swipe if I lost or won more and it would readjust my free-play amount. NOT TRUE I swiped my card after losing $50 to get the $10 table game match play, before I ate dinner.after dinning I would continue to play. I was told by management sorry they could not do anything.

By: Dan Sowards

Dan Sowards — Tue, 16 Apr 2013 02:32:38 +0000

Jean my comment involves casino employees who do not know the rules, which, if you are too timid to follow u[p, can cost you big time. TO WIT: You have a coupon for “two free show tickets.” You are allowed to choose among ten different shows at six different casinos. You show up at the box office at the casino for the show you wish to see. You present the mailed offer to the staff. However, none of the three staff appear to know anything about the offer. Your casino host at your main casino is off. You have the staff check with their “boss.” He advises his staff to have you charge the tickets to your room so your host can clear it up later. However two days later you find out from your host that because you technically “paid” for the tickets, there wasn’t anything he could do other than charge your “points” account for the tickets. It ended up costing you over $200 worth of points for a show you would not have gone to except for the “free offer.” Lesson here: Never pay for something that’s supposed to be free by assuming it will “be taken care of” later!