The man who left the ticket was suing the alledged person who security had identified as taking the ticket for the value of the money of the ticket.

All the man had to bring to court was the report from security. Judge Judy wouldn’t accept it as evidence saying it was heresay. She asked him if he had the logs of whose players card was in the machine after he had left it. Judge Judy would have been able to confront the alledged thief had the log shown the thief’s player’s card had been in the machine. The alledged thief denied having played that machine and denied taking any ticket that wasn’t theirs. I’m sure a casino wouldn’t make you a copy of their security video to bring to a court case such as this.

The man lost his case due to lack of evidence. The lady admitted in the after case interviews that she had been banned from Valley View due to this.

I immediately told the nearest staff person (the bartender) what had happened and asked him to call security, which he did. Because a theft had occurred, I might have expected security to come running, but it took a security person 5 minutes to arrive, and he wasn’t hurrying either. After I described what had happened to the security guy, he said he would call the slot manager. It took her another 5 minutes to arrive. They both seemed to be moving as slowly as possible. The slot manager said she could look in the system to see whether my ticket had been cashed. Sure enough, after another 5 minutes, she said that it was cashed at xx:xx pm at abc exit. When I asked whether cameras could be used to identify the thief, they both said that a) their cameras are very fuzzy and can’t always be relied upon and b) even if they caught the thief, all they could do would be to 86 the thief because taking money in a machine is not considered theft. I never had any kind of followup from the Orleans. Throughout this incident, it appeared that all of the Orleans employees and supervisors were doing the minimum possible effort and dragging it out in time besides, possibly to avoid a confrontation with the thief, which might have required more work on their part.

Needless to say, I’ve been avoiding the Orleans since that time. I prefer to play at casinos that give at least minimal protection to their players.