Comments on: Why Your Casino Offers are Going Downhill – Big Data Update

By: Jerry McEwen

Jerry McEwen — Mon, 06 Nov 2017 01:37:27 +0000

George B: We have cruised from San Diego many times. We love to go a couple days early and stay at the Barona Casino and Resort. They usually comp my room and food when we stay there and gamble. It is about 40 minutes east of San Diego, but in a beautiful, peaceful area away from everything. It is close to the Wild Animal Park and close enough to drive in to SD and see the zoo, waterfront, and all the sights.

By: George B

George B — Sun, 29 Oct 2017 04:00:27 +0000

I believe that the change in Diamond Lounge status, will backfire on CET. Now the recently status matched cardholders, will not attempt to continue with Diamond. Founder’s Card too will suffer, as many will drop the card, as a direct result of this change. I see no reason to continue as a CET Total Rewards Diamond player, as their play is garbage and their properties of nothing great.

I am planning on possibility going on a Panama Canal cruise from San Diego and was considering flying into Vegas from Miami, just before the trip. Now, perhaps i should just skip it and spend more time in CA. There is more to life than gambling and I can just as easily, earn gaming comps at SEA!!

What in 2018, really is the point: the magic & wonder is gone. What really is left, I just can’t think of anything. There is a big world out there and more to life than CET!

By: Hak Mcphee

Hak Mcphee — Mon, 23 Oct 2017 18:36:42 +0000

We spend four months a year in Las Vegas. Parking fees, 2017 stayed off the strip. Off strip have a better pay off.

By: Candy Wright

Candy Wright — Mon, 23 Oct 2017 16:34:47 +0000

The increase in tier points required to access Diamond Lounges was inevitable, just a matter of when. Complaints by higher tier Diamond players, that lower tier Diamonds get the same access, have no doubt driven this in some part. Very un-classy of CET to spring this at the eleventh hour of the year.

By: JJH

JJH — Mon, 23 Oct 2017 14:21:52 +0000

What I learned at the rewards desk at Ceasar’s. For Diamond players with less than 25,000 Tier credits, you can still use the Diamond lounge but you will be charged $10.00 for each visit. Comp dollars can be used. I was told that Atlantic City charges everyone no matter what status or how many Tier credits you have.

By: Debby

Debby — Sun, 22 Oct 2017 23:32:06 +0000

I am right there with you Brenda! I was blown away when I received the email telling me that in order to remain a guest to any Diamond lounge you must reach 25,000 points. THIS IS OCTOBER and it must be done by DECEMBER 15th… REALLY!!!!

By: John M. Tamashiro

John M. Tamashiro — Sun, 22 Oct 2017 21:34:16 +0000

Thank you Jean for your thoughtful comments. It does seem that the casinos are now using precise methods to assure that they do not give out more comps than is absolutely necessary to draw in gamblers. And, to reduce benefits without total loss of the customer.

In the auto sales business, we are often told by the salesman, “what can we do to earn your business?” That used to be the way Las Vegas operated in the past. Now the question is “what is the minimum we need to give you to get you to stay and gamble at our properties?” A sad fact of life.

It is too bad that the primary victims of the changing business practice are senior citizens who really enjoy the Las Vegas experience and having fun gambling and eating at the various properties. Senior YAH days at the Boyd Properties are a great example of what seniors really enjoy and appreciate. The free gift for earning 300 points on various days are also a plus, even if you really don’t need the free item.

Take away these benefits and one asks, what’s the point of going to Las Vegas if it is no longer fun. Casino management should be asking their guests, “how can we make your stay more fun, and what can we do to earn your business?”

By: Brenda Finchum

Brenda Finchum — Sun, 22 Oct 2017 21:22:11 +0000

I am bewildered at the Harrah’s decision to require 25000 points for Diamond Lounge entry. They set 15,000 to reach Diamond and I have always had entry the next year at this level. Now when there are just over 60 days in the midst of theoliday season to earn the 6,000 or so points they have suddenly set as the new bar. It now seems much better idea to play at Boyd and Station properties!

By: Sue H.

Sue H. — Sun, 22 Oct 2017 09:50:43 +0000

Any thoughts on M Life? What I have noticed since T Mobile was built, you have to book thru Casino Marketing, not your Host. They pick and choose what days they will comp, before the host did not worry if it was a Friday night etc. The 3 to 4 time a year player is nothing to them!

By: ACGambler

ACGambler — Sun, 22 Oct 2017 06:07:09 +0000

Having watched the offers and benefits decline for a couple of decades, this will be my last year to gamble. I have no chance to obtain a card level that I am willing to risk more than what I currently take to the casino. I can only guess there are enough players willing to throw their money away to take my place. Every few years the casinos “upgrade” the number of points you need for a tier and it has finally gone past what I am willing to play. I am sure nobody is going to call and say come back, I will continue to receive “offers” after I leave, but once I burn through the last of my comps, I will find other places to spend my entertainment money. Of course I might leave sooner if I hit a run of royals at which point I will leave with my cash.