Quote of the Day

“People trust us to allow them to sleep safely and securely. There’s a longstanding tradition of an innkeeper, that we fulfill that commitment to them. Has it extended naturally, with the same diligence, to the digital environment? Not always.” — Hospitality Technology Consulting President John Burns, commenting on the Marriott hack. For the time being, Marriott is refusing to point any fingers at the likely culprit, China.