Quote of the Day

Bill Harrah absolutely wanted to have the best and nicest facilities. Harrah’s Lake Tahoe was a five-star hotel when I worked for them. The facilities had to be spotless, they had to be clean … and the service had to be impeccable.” — former Harrah’s Entertainment executive Pat Crofts, describing the 1976-1983 era at Harrah’s. It certainly doesn’t sound anything like the experience of staying at a Caesars Entertainment property in the Gary Loveman regime.

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