
A certain casino.
"The old timers will remember the time, and not that long ago, when casinos just looked at your action and rewarded you accordingly. They figured everyone wins at least part of the time, and they knew that if they cultivated the customer and encouraged him to continue to play, they would usually still make money on him in the long term. Bean counters are big on looking at the short term!" — Jean "Queen of Comps" Scott on certain casinos that are sweating slot-club points and bounce back something fierce.
