Fitz/D BJ Coupon Unpleasantness RESOLVED!!!

Why all the venom?

Please don't derail this thread. HP negotiated a great coupon for us. Now, after a management change, the D failed, at least in my one case, to gracefully honor the coupon as negotiated.

This is a terrific coupon. Let's give HP and the D time to look at the glitch I experienced and (hopefully) fix it.

What a ridiculous post.

The D is revamping all of its wording and looking at something like what's below. Does this clarify sufficiently?

“Get Out of Hand Free” coupon is valid for Club D members only. Membership is free. Valid one per person per year. Present this voucher when you bust with a total of exactly 22 and your bet is a push up to a maximum of $25 retained. Voucher can be redeemed at traditional blackjack table games only. Not valid on Blackjack Switch or Spanish 21. Must buy in for minimum of $100. Voucher may be used for your original hand only, and does not apply on double downs or to any part of your hand, including the original, if pairs are split. the D has the right to modify or cancel this promotion/offer at any time. Valid at the D Las Vegas only. Official rules available at Club D. Must be 21 years or older. Not responsible for lost or forgotten coupons. No Cash Value. Gambling problem? Call 1-800-522-4700. © 2012 the D.

I think the Dee's management thinks it's working as intended. The coupon's been around for three months now and I don't think ANYONE has gotten the coupon that was originally written. At least they haven't written about it here. I doubt A.C., with all his pull, can change their minds.

I think the revised wording would work great if followed. Much better than the wording on the voucher they were giving out this past weekend.

Thanks for taking care of this Anthony. Now it's the D's job to implement it.

They will. They didn't intentionally change it. The front line just didn't understand it. You wouldn't believe how quickly and fully they responded at the executive level. Thanks to Chilcoot for bringing it up. This is an excellent offer and the D really likes LVAers. Give it a play.

Great to know that the executives were eager to fix the problem---I always want to reward suits who look after us low rollers!!

I remain a skeptic. But we shall see. My coupon is gone, but for the others that use it, please be sure to report. Thank you.

Glad to see any issue has been resolved. I intend to use mine in 6 days and will post the results.