Medic,
Last year I accidentally left my tote bag in the rental car we originally were going to take when we decided to take a different vehicle. I was totally bummed since the bag contained not only the MRB and ACG but also my jewelry, makeup, cigarettes, and all our other paperwork. We immediately went back to the rental facility hoping someone had turned it in, but no such luck. We drove over to the LVA office with the hope of being able to buy another one and much to my surprise they actually gave me a new one at no charge! No questions asked. They earned a customer for life that day.
As it turns out there are still some honest people in the world, because a day or two later we got a call from the man who found my bag. It had been sitting on the floor in the back seat, so he didn't notice it right away. Long story short this wonderful gentleman from Canada took the time to look through our paperwork and hunt down our home phone number. He spoke with my son who gave him my husband's cell phone. He then returned the bag to the rental facility where we retrieved it with a week still left for us to use the rest of the coupons. When we got home we sent him a Tim Horton's gift card for his trouble.
