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Originally posted by: knaglQuote
Originally posted by: bridude98
And don't forget, as I stated in my original post, overall, I am SATISFIED with LVA!
Don't try to confuse the mob mentality in this thread with the facts.
I think knagl is right on the money; group behavior is different than individual behavior, and on-the-net behavior is different than in-person behavior.
My two cents:
1. Of course there are "handling" costs besides the postage, most of which is probably a matter of subcontracting the shipping to a mailing house. Maybe there's some profit in the $3.50, but most companies charge "handling" as well as "shipping," including big ones like amazon and Wal-Mart. I don't think $3.50 is inappropriately high.
2. Opinions sure run high on the Net; these discussions are usually really polarized, either LVA (or whoever or whatever is under discussion) is either perfect or horrible, rarely anything in between.
3. There's the so-called "halo effect," when you're pissed off about something you get pissed off about everything. If the food is lousy, you'll tend to complain more about the service. If you're pissed about LVA, you'll complain more about the S&H on the MRB. Just normal human nature.
4. People often get pissed when you talk about their behavior. Maybe I shouldn't have. Too late.