One really silly thing they do is make you wait for your table after you arrive on time for your reservation. They send you to a seating area right in front of the bar, and you wait about 5 minutes while they puzzle over the seating plan. This happens even if the restaurant is completely empty. We think it's a way to make you order drinks at the bar. This has happened to us time and time again when we visit the Mesa Gril.
I agree that the spices have been dumbed down. The Romaine salad no longer has that "bite," and it no longer comes with the "sheet" of crisp asiago and paramesean cheese. We still like Sophie's chopped salad, and we often make it a home.
The burger is very good, but I am not the only poster who has noted that it comes to you extremely rare.
We do not like the coffee filet. We do like the quesedilla appetizer, but it is very small.
I might eat there again, but then... maybe not.
- bcc