Originally posted by: David Miller
If you call reservations, they can tell you if you have any offers. I have done this myself multiple times ( as recently as 3 days ago). You don't need to speak with a host.
There have been at least two occasions when reservations told me I had no offers but when I talked to a host upon arrival (and having already paid for my room), I was told that I had an offer I could redeem.
The key is, the host has discretion; the person on the reservation line has none. The host can see if you have an offer pending; the agent can't. Finally, the host can look at your prior play and issue a discretionary comp; the reservation agent can't.
If you played through the August promotion, you would have run about $10K through the machines, which in my experience, would be more than enough to generate a room offer. But that offer might not have made it to the October mailer. That's why I recommend you talk to a host. It might be a bit more trouble, but it could be worth it. I would definitely do that if the reservation agent told me I didn't have any offers.