Luxor did that when they opened Liquide. But check this - every month Luxor sent us 3 nights. freeplay, food, shows etc. They opened Liquide and mailed a questionaire to me asking how I enjoyed our recent stay. I responded honestly - told them I still enjoyed the resort but that they had ruined my favourite area of the casino because the music from Liquide was so loud that it spoiled the experience so although I still gave them play I spent more time at MGM. That was 3 years ago - and since then they have not sent me so much as a coffee. I guess the moral is that when they ask how you enjoyed your recent stay they do NOT want the truth - unless you loved it. Sorry - I'll continue to tell it like it is and stay where my opinions are appreciated.