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Originally posted by: madden1390
I for one am not at all surprised. CET has been systematically screwing its customers by the numbers in an increasing way each year. The video poker pay tables get worse and worse with each passing day. The prices at all of their dining establishments keep rising out of proportion to the inflation rate. The room rates are no longer very competitive in most markets and they have even added resort fees in Vegas. They keep increasing the hold on their machines and the table game rules and poker rakes have gotten worse. The Total Rewards (aka Total Crap) program, which was not all that great to begin with, gets worse every year too. The points needed to qualify for each tier level have become a joke. They are getting way too greedy and people are beginning to notice and going elsewhere. I have been a platinum player for 2 years. I have not received a single usable offer in that entire time. Sure they send "offers" all the time.......For the same deal I can get if I did not even have a card! They have forgot the golden rule of the casino business........Offer the people a REASON to patronize your establishment. Make people think they are at least getting SOME kind of value for their gambling dollar. I personally usually walk out of a CET property feeling like I just got screwed. I do not use them much if at all anymore. I feel for these employees.
I agree with Madden 1390 100%!
