Boyd Casinos Roll Out TITO Voucher Tech at Table Games

This all goes back to the fact that bean counters rule the casinos these days.  Make it easier to color up at the tables, which in turn cuts costs and employees; plus shortens time players are away from the games.  It equals more profit, which the bean counters love.  

It also keeps all the chips at the table, so they don't have to be rounded up and brought back.  Just a thought. 

Originally posted by: Charles Higgins

Yeah, because one can never know who's capturing your personal info.


If you want to prevent that these days, you have to live in a hole in the ground, with a giant iron lid, never communicate with the outside world, and never emerge.

 

That, in fact, is another problem with table game TITOs--they swipe your player's card, and now they have a perfect way to track your results. But at this point, they already know what brand of underwear you're wearing and what you had for lunch.

Originally posted by: Kevin Lewis

Even on an insanely busy Saturday night, sometimes there are only one or two cashiers on duty. I often think to myself, "Fifty dealers and a thousand slots to take your money, and two people to give it back." Sure shows the ratio of winners to losers!

 

So Boyd of Paradise has thought up a way to improve rotten customer service by replacing humans with machines. I predict that robot maids, like Rosie on the Jetsons, are next.


Even worse, of the two cashiers on duty at a six window station, inevitably the two are serving customers with transactions requiring paperwork and secondary approval by someone on lunch break, while six or more of us are standing there with a few chips in hand.  And EVEN worse, often there is at least one window with a sign "Chip cashing only", yet is there ever a human serving that window?  Not when I'm in the line.

 

What are the economics of having one cashier at the "chips only" window vs an AI system at every table?  I realize the AI system won't call in sick or require an accommondation for a bad knee, but...geez.

 

This is one thing I've forgotten to include on my post-stay survey.  Gotta remember it next time!

 

Candy


Originally posted by: O2bnVegas

Even worse, of the two cashiers on duty at a six window station, inevitably the two are serving customers with transactions requiring paperwork and secondary approval by someone on lunch break, while six or more of us are standing there with a few chips in hand.  And EVEN worse, often there is at least one window with a sign "Chip cashing only", yet is there ever a human serving that window?  Not when I'm in the line.

 

What are the economics of having one cashier at the "chips only" window vs an AI system at every table?  I realize the AI system won't call in sick or require an accommondation for a bad knee, but...geez.

 

This is one thing I've forgotten to include on my post-stay survey.  Gotta remember it next time!

 

Candy


Well, obviously, they don't expect you to have any chips left when you stop playing (I'm only sort of kidding).

 

And the AI will in fact get sick...it's a computer. Bonus failure points if it's programmed by Microslop or Goofle. I can only imagine the shitshow when they have to revert to old-fashioned cashouts and none of the employees know how to do that any more.

Originally posted by: Kevin Lewis

Well, obviously, they don't expect you to have any chips left when you stop playing (I'm only sort of kidding).

 

And the AI will in fact get sick...it's a computer. Bonus failure points if it's programmed by Microslop or Goofle. I can only imagine the shitshow when they have to revert to old-fashioned cashouts and none of the employees know how to do that any more.


             What are " Bonus failure points"???

Originally posted by: Kevin Lewis

If you want to prevent that these days, you have to live in a hole in the ground, with a giant iron lid, never communicate with the outside world, and never emerge.

 

That, in fact, is another problem with table game TITOs--they swipe your player's card, and now they have a perfect way to track your results. But at this point, they already know what brand of underwear you're wearing and what you had for lunch.


Yeah, well..it's none of their business which brand of undies I wear ( or whether I wear any at all for that matter). By refusing to text, I have just a miniscule bit of control in limiting the data entry portals and life-controlling actions of another group of hooligans. Read a Reacher character novel (as proof)..there's a bunch of em. *l*

Originally posted by: Charles Higgins

Yeah, well..it's none of their business which brand of undies I wear ( or whether I wear any at all for that matter). By refusing to text, I have just a miniscule bit of control in limiting the data entry portals and life-controlling actions of another group of hooligans. Read a Reacher character novel (as proof)..there's a bunch of em. *l*


It may be none of their business, but they know. I'm kind of fatalistic about it all at this point. I get emails, phone calls, gorillas ambling up to me on the street (they're always polite) and handing me flyers, etc. etc. etc. regarding SOMETHING that some bot has decided, usually correctly, that I might be interested in, and I say: "When did I ever mention possible interest in that except in casual conversation?" The answer is, of course, I didn't. So if I happen to tell my cat "I like Reese's Peanut Butter Cups," it's a certainty that I'll get pop-up ads about the new banana licorice flavored ones.

 

So...so sorry, you have zilch control, and any attempts at camouflage are just laughed at by the bots. That includes ostensible refusal to engage with the system at all. The moment you tell the teeny at the counter "extra pickles," the information that you're a pickle pervert is instantly broadcast worldwide. So aside, perhaps, from my hole in the ground solution...we're screwed.

 

I for one welcome our new robot overlords. (Saying that might get me better treatment later.)

Boyd Casinos' implementation of TITO voucher technology at live casino games enhances convenience and modernizes the gaming experience. It simplifies transactions, improving overall customer satisfaction. 

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