I had to complain to a pit boss about a dealer!

When I go to Vegas, I usually drink on my first night there. For the rest of the year, I don't drink much at all. I am always the designated driver on dart night, I don't drink and drive and for the most part, I only drink water when I go out to dinner etc. This years trip was no exception when it came to me drinking on my first night. Think of me drinking this one time as my Pon Far for all you trekkies. I was playing BJ and drinking and having a very good time. Yes, I was getting loud at times but nothing worse then what you hear at a Craps table. Our whole table was having a really good time. We were fist bumping each other, broohahhing etc. Well sometime after midnight, our table had this dealer who kept giving us dirty looks and then she has me cut the cards and doesn't let me play when I don't get a chip out in time for the first deal, because I wasn't paying attention. I let all this go, because I know that I am a little drunk and loud, but when she made a nasty comment to another player who wasn't doing anything wrong, I became very angry and called over the pit boss. I told the Pit Boss that she needed to go on break or something, because of the way she was acting with our table. I commented about how we are on vacation and come out here to have a good time and she is in the wrong business if that is how she is going to act at a table that is having a loud fun time. Well nothing happened and they kept her at the table, but needless to say, the good time we were all having ended right there. I did see somebody else come out and talk to her when she was dealing at another table, but I'm not sure what was said. This person did not come over to our table at all and apologize for her behavior. The next day, I see that the pit boss that I called over must have been in training, because I saw her dealing the next three days. That might explain why the situation wasn't handled very well.

Was I wrong in saying something? Has anybody else had a really bad experience with a dealer? I have been gambling in Vegas since the 80's and in all my trips there, I have never had to complain about a dealer or have I ever seen a dealer act this way.

Nothing wrong with your complaint because all too often, they forget they're there to work, that it's their job. So they should expect just about anything.
Several years ago, I encountered a rude dealer at the LV Hilton. He was Japanese and seemed to get along well with the Asian players but that was all. He got such an attitude when he noticed I was taking chips after I'd won and putting them in my pocket. Not as if I was reaching into his tray for them. They were mine. But I never forgot that and maybe casinos don't realize you base future decisions, where to stay/not stay, on incidents like that.

Tim

Todd, Casinos have cut back on their staff. It appears you talked to a floorperson who later was pressed into dealing. You needed to make sure you had a boss.
Not a big enough deal to worry about really. Enjoy your next trip.
And Tim, what you did was called "rat-holing" and it is really, really frowned upon, especially with blacks or bigger. It screws up the house count when you color up. If you do it you need to be very careful. Don't blame the dealer.

Drunks make me sad and they're hard to reason with.
Pick one vice and do it really really well but don't mix gambling with drinking.
JMHO

I take it you must have to deal with quite a few Drunks and that's why it makes you sad. I'm sorry that you have this in your life and I hope things get better for you!

I've run into jerky dealers on several occasions. I've never complained to the pit bosses because I figure they aren't going to do anything. IMO, the best thing to do is leave. Go to a different table or a different casino. We all go to Vegas to have a good time. It's impossible to have a good time when playing at a table with a dealer with an attitude.

First of all, I am not saying that what happened to you was proper or right. I will say this though, am I the only one who finds it amazing that most disagreements of this sort always involves 1) alcohol consumption, 2) people "having a good time", 3) an employee who forgets who is paying their salary, and 4) a lack of a proper response from a supervisor? Makes one wonder why we put ourselves in situations where such unappreciated episodes seem to happen much too often. If Vegas expects to recover and remain viable, as a whole, the mindset needs to change. Just as the casinos can and will 86 an individual for any number of reasons, we as customers have the same option. I personally have walked away from and stayed away from casinos whose policies conflicted with my expectations.

Hey Todd, at which casino did you have the problem?

Hey, if a dealer bothers me, I let them know about it real quick. LOL

Here's some examples in the last year:

One dealer had an annoying habit of humming
in a high-pitched sing-song way while I was at
a pai-gow table.

I got up and left telling him why I was departing.

Anyway, the PB came over to me as I was now
at a 3-card poker table in the same pit asking me what happened.

So then he went over and talked to the guy
and came back to me and said, "I took care of it. I'm glad you said something because
that gets on my nerves too." LOL

BTW, that dealer came over later to my 3-card
table and he was not humming any longer.

Let's see. At another casino, a dealer at a BJ table in a very nasty voice told me, "Hey, you
can only put one hand on the table!!!"

I then called over the PB and said, "This dealer
says I can only put one hand on the table.
Tell him how wrong he is."

The PB then told him how wrong he was. LOL

I then asked the dealer, "How long have you been a dealer?"

He said, "7 years."

I said, "Evidently not long enough." LOL

Hey, the rule is that you can only hold the cards with one hand. The player can put as many hands on the table that he wants to. LOL

I can point out a few more run-ins with dealers
but the point is, if a dealer bothers you, let them and management know about it.

You are the guest and they are the employee.
You are there having fun. Don't let them spoil it for you.

I like the phrase "jerky dealers". It makes me think of someone peddling beef (and other varieties) of jerky out of the trunk of their car.