I had to complain to a pit boss about a dealer!

I don't know about all casinos, but at my favorite place a complaint lodged by a player goes on the dealer's record, regardless of seriousness or validity.

One example (I was there):
Three 50 something gals sat down; one screamed MEGA loud every time she won a hand or even got an ace for the first card. The dealer asked her to tone it down a little. I was glad because the screamer was breaking my eardrums. She got miffed, said her vacation was ruined, left the table and complained to a supervisor. It went on the dealer's record. She has been there since the place opened and is really nice, very player friendly, always helpful. But it doesn't matter. Complaints go on their record, and so many in a certain period of time will have consequences.

I saw a rude dealer be really nasty to a nice older lady. The lady had her chips on the 'wrong' spot. (The table wasn't full.) Instead of telling her the correct spot, the dealer skipped her on the deal. The lady very politely asked why she skipped her. The witch barked "I didn't skip you, that isn't your spot!" It was ugly The lady was embarrassed. Don't know if she reported the dealer. The dealer was relieving so at least she wasn't at our table very long.

A dealer at this same casino was fired for hitting a player's hand. The player kept touching her cards (not allowed on this game). The dealer had told her several times to stop touching her cards. When the player touched cards again (for the third or fourth time) dealer reached over and slapped the player's hand. It was on camera of course and she was fired. Her co-workers knew that a health problem was making her increasingly irritable on the job (chronic pain). Didn't matter. Fired.

(deleted, redundant)

What a person can also do (if they have the Discipline to do it) would be to have two separate groupings -- the money that you started your playing session with and your winnings.

And then if you get to a reasonable amount of additional money for your session, you can then move your opening pot further away and not touch it again and you could also guarantee yourself (from your extra money) at least one half of that amount and not touch that amount either at least for the rest of your playing session.

RecVPPlayer

Lol....am I supposed to feel bad that an absolute stranger thinks poorly of me?
I must've missed that lesson at my white church when I slipped out to the restroom just as they passed the collection plate....

If putting black chips in your pocket gets them upset, causes them problems and more work etc, I think anyone who plays black at a 6-5 BJ casino should do that all the time with them.

If enough people did that, and explained why maybe it would help.

Gee Ms. or Mr. casino employee....the BJ payoff odds are so bad here I need to play much more conservatively and thus rat hole my winnings so I can compensate for not getting 3-2 when I get BJ. Is there anything wrong with that?

This is from a person who never played a black chip in my life (in the spirit of full disclosure), so maybe I an unqualified to make this statement and should shut up but it makes sense to me.

V

I forgot to mention another problem I had with a dealer many years ago.

This was at the non-smoking casino next to the Peppermill Restaurant. I forget the name of it.
Silversomething I think.

Anyway, I was playing roulette and one of my numbers hit.

Just at this time a PB came around to do his accounting routine.

So after the PB finished and left,
the dealer did not pay me.
When I mentioned it to him he just gave me a dubious look. LOL

I told him to call back the PB and after a few minutes went by they paid me very reluctantly.

However, not without the dealer saying,
"We throw out people who try cheating the house." LOL

I replied, "Well, it won't be you doing it, right, pal?" LOL

Hey jjjj21,

If I remember correctly, that was the Silver City -- the at one time Non-Smoking Casino.

RecVPPlayer

Hmmm. I'm having trouble understanding how you reached your conclusion.

It's how I feel after reading the post.

I may have replied in haste. It is a touchy subject for me.

I apologize to monkeyshed.

Thank you. I accept your apology, and I'm sorry you took my post in a way that offended you. I meant no ill will.

I was only trying to convey that while some people do an exemplary job with the task of dealing cards, they don't necessarily provide the friendliness and social experience that I am looking for on vacation.