Anthony:
Where was I hostile?
Check your records and you will see I have been a paying customer for 10+ years with 2 memberships in my home and several others in my family. I was questioning your business sense in arbitrarily removing political threads on the Kitchwn Sink when three months ago we were directed tothe Kitchen Sink for Political Threads. Then you "censored" them without notice --- not even a sticky note at the top of the forum.
In my opinion - this was bad customer service and a bad business decision. But as I said it is your "pool" and potentially your financial loss. The slowness of the webbsite and repeated promises for years to correct the issue is only more evidence of poor customer service. Then you call your customer hostile.
All I can say is WOW - I would not run my business this way.
I will check back from time to time and chuckle when I see the slow response time and think I used to pay for this.
Respectfully - Jphelan
Where was I hostile?
Check your records and you will see I have been a paying customer for 10+ years with 2 memberships in my home and several others in my family. I was questioning your business sense in arbitrarily removing political threads on the Kitchwn Sink when three months ago we were directed tothe Kitchen Sink for Political Threads. Then you "censored" them without notice --- not even a sticky note at the top of the forum.
In my opinion - this was bad customer service and a bad business decision. But as I said it is your "pool" and potentially your financial loss. The slowness of the webbsite and repeated promises for years to correct the issue is only more evidence of poor customer service. Then you call your customer hostile.
All I can say is WOW - I would not run my business this way.
I will check back from time to time and chuckle when I see the slow response time and think I used to pay for this.
Respectfully - Jphelan