LVA Customer Service is Superb!!!!

Hey.... I just wanted to share a great experience I had with the LVA staff. Because I booked a last minute fare to Las Vegas last week, It was going to be touch and go whether I would get my coupon book in time.

So, I called the office and explained my situation. The staff were great and helped make special arrangements for me to pick up the member book. Simply put, this is incredible customer service.

I have been a member in many other Vegas related groups, but by far, the LVA is the BEST group to belong to and offers the best value for members. There is a reason why it is still around.

Thanks again, LVA for helping out. It is greatly appreciated.

We would agree-staff has all ways been friendly and helpful.

Nice to hear about the good things from time to time. Thanks for posting.

I echo rkorbyl's post. It was many years ago, under similar circumstances. I think it was for the week between Christmas and New Year's in 2002 (possibly 2003, since I'm an old fart with a memory that stinks) , and we still got our book with no hassle at all. Thanks, LVA staff.