What do you consider a Casino's least effective marketing tactic?

Like most folks on these boards, we visit casinos and Las Vegas often often to have our mailbox and inbox typically stuffed with offers.

I did notice that often these offers can act like a disincentive as in "drive twenty miles out of your way for $5 in free play!".

I get irked at frequent emails for what are called pre-sale events- opportunities to buy concert tickets ahead of the masses.

Do you have any annoying casino marketing actions that act as a disincentive?

Paul
Give me free play, free food, free rooms...or some combination of the three.

I don't need a toaster or a set of collectors glassware. Not interested in gaining 500 entries into your monthly sweepstakes. Dont care that your overpriced sports bar has 2-4-1 specials on Wednesday night. And I dont want to stand in line 30 minutes to spin your prize wheel for $5 in slot play.
offering a "discounted room and then tacking on a resort fee. BOGO offers annoy me, as I often do my casino visits alone. NOT sending me any good offers after I've lost my a##! in general the casinos put a lot of effort into alienating their best customers. damn marketing geniuses. do these people really have a marketing degree or did they just fall into these jobs? were they taught to bite the hand that feeds you?
Sunday-Thursday offers. We like your play, but not so much as to give you a weekend room. Or how about the one I just got from MGM. BOGO KA tickets. We've seen KA, so I called the "VIP" line and talked with the phone-ling. Could we go to a different show? Crickets....Finally she came back and said I checked and we can't do that. That was it, no happy you're staying with us at MGM and here is another great option or sorry we can't do anything now but we'd see what we can do when you get here, nothing. Train your phone-lings!

Quote

Originally posted by: pjstroh
Give me free play, free food, free rooms...or some combination of the three.

I don't need a toaster or a set of collectors glassware. Not interested in gaining 500 entries into your monthly sweepstakes. Dont care that your overpriced sports bar has 2-4-1 specials on Wednesday night. And I dont want to stand in line 30 minutes to spin your prize wheel for $5 in slot play.


Ditto all of that.

No "free" turkey (or waffle maker or rock star bobble head doll) AFTER I earn 200 points between 7-10 pm on Sunday June 14th.
My last name is Italian.
Somebody, somewhere has apparently decided I am Arabian, (Not that there is anything wrong with that)
and every year I get invited to their Arabian festivities...
This is not an effective marketing technique.
Pjstroh- you nailed it
Any offer that gives me something to use for cooking. I go to casinos to get away from the kitchen and cooking, don't reminded me of what life is like when I leave my fantasy casino world.

My favorite was the very heavy cast iron skillet Rincon gave as one of the "prizes" you could get. I much admired my hubby's prize of $5 free play. Plus the reviews of that skillet were not favorable, I'd be afraid of toxicity. Seems like it may only be safe to use as a wall decoration. Plus we don't want to carry all that crap around until we leave.


From Rincon I would like to see enough freeplay to cover a tank of gas.
Raisin- I feel your pain.
I once won a mystery prize at our local casino (take the ticket to the club counter to see what you've won).
People were winning free play, buffet and restaurant comps while I won a set of aluminum sauce pans of the cheapest variety known to mankind. I left it on the counter.
A few years ago, during a break between baccarat sessions at a private upstairs salon at Palazzo, I hit a good bingo jackpot at the Silver Nugget.



The win granted me the privilege of selecting a gift from their deluxe prize cabinet.



I went for the scie circulaire électrique.

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