Called guest services since my October mailer hasn't shown-up yet. They said it should be coming in a week. Usually get 2 nights free along with free play and multpliers. She said to stop by in October if I didn't receive it and they will know as they have copies of the mailers. Told her it doesn't help with room reservations as I need the code off of the mailer. Not much she could help me there. I didn't try calling a host as I can afford to wait the week to see if it shows. Thought others who are waiting might want to know.