No Venetian/Palazzo offers? Director of marketing info

Just got off the phone with the corporate office for Las Vegas Sands. The person you need to contact about all the offers being pulled at Venetian and Palazzo is Tyler Bain (the dierector of marketing for V/P). A call or email to him from the people that are affected by this will go a lot further than moaning and groaning on these message boards. I suggest everyone call or email him and let them know that we won't stand for it, and will take our play elsewhere. If enough people let them know, maybe they'll stop this foolishness and resume sending out some damn offers. Speak up. Don't just take this sitting down!
here is his contact info-

Tyler Bain - Director of Venetian/Palazzo Marketing
direct phone #- (702) 414-4139
email- [email protected]

Appreciate the contact info. Unfortunately some of us have already let the powers that be know about not only the offers but the VP and have already taken our play elsewhere. But you are correct, at least let them hear from you.

I don't have any bankroll to back up my complaint. I am staying there in Feb for 3 nights and bringing about $500 for the trip. All I am getting is the comped room. it will likely be my last stay there and I doubt they are going to miss me much

You must have booked awhile back Karen, because nothing has been available for future since
early/mid Nov.

Thanks 121..........I will forward him the same letter I sent to a few other V/P. exec's.

Maybe I'll break down & MAIL him a copy!

Thanks for tracking this down. I just emailed him a nice, but firm, email. I'm sure it won't matter since I don't bet $500 a hand blackjack, but it made me feel better!

I will email as well. No offers no play.....

Scott

I booked 2 days ago. I am going to emphasize the fact that this is ONLY the room I got comped, There is no freeplay, no resort credit, only the room.

My new 'player development rep' (had an exec host back in the day) called me about 2 weeks ago wanting to know if I was coming to Vegas anytime soon. When i asked about comps other than the room, like the free slot play I used to get, he did say that they were not offering any extras at this time

I did, surprisingly, receive a response today from the coordinator of direct marketing. I do appreciate the response, but her suggestion to sign up for email promotions on the V/P websites, like I'm some first-time gambler, kinda made me bristle. She also re-iterated that while promotions are currently being "re-evaluated by upper management," there were no offers available for a comp room.

Sad. Such a lovely hotel. But so are Aria and Paris (although it's really time for room renovations there!).

I looked back at old thread, and realize there have been No offers online since Early OCT.

Thats over 3 months now!

I emailed Tyler few days ago. Haven't heard anything.

I guess you have to go thru a Host or whatever theyre called now, for rooms. Paying? Comp?

My issue is NO comp rooms offered, and NO promotions, marketing or otherwise.

No email, No Online, No snailmail offers...........WHO runs a business like that? For MONTHS???

This is the reply I received:

Your email was passed on to me concerning 2011 promotions. Currently, the best offer we have is our email promotion which I will be sending to you shortly. It consists of a special rate of $129 per night with a $50 American Express gift card, based on availability.

If you have any other questions, please don’t hesitate to contact me.

Thanks you,
Tiffany

Tiffany Grosvenor
Coordinator|Direct Marketing
The Venetian|The Palazzo
P. 702.414.1049|F.702.414.1251
[email protected]

The Venetian Resort~Hotel~Casino
3355 Las Vegas Boulevard South
Las Vegas, Nevada 89109

We booked the Trop instead.