I ended up speaking with the VP of marketing today. She was kind and heard me out. She explained to me the issue was a huge cheerleadering group that had them oversold.
Said I should not see the issue going forward. For my inconvenience she bumped my status up for next year.
She explained this was a rev management issue. I had mentioned LVA and my disappointment that they were not a partner anymore. She brought up our very own Anthony Curtis and said he is well versed on the issue. I laughed and told her my guess would be Anthony does not agree with their approach but I could be wrong! 🤣🤣🤣