Venetian/Palazzo, Offers, online or snail mail? UPDATES, if you have any New Info? Thx.

Are you talking about the tournaments or just the rooms? I was one of those thousands of people who got tourney offers, although I never actually participated in a slot tourney. While I am not seeing any tournament offers, I am still comped a room at palazzo next week. I booked it maybe a month ago. How do you know that all of those people are no longer getting comped rooms? have you talked to all of them?

I mentioned earlier that someone else from another board is still getting freeplay and a resort credit too.

I think it's pretty obvious based on what they've told the 30 or so of us who have called and/or written that offers are very rare and apparently for a certain level of play. I'd also venture that there are, indeed, tens of thousands of players once on standard marketing lists who are now being ignored.

I think they've made it clear that those of us "low-rollers" who still spent thousands of dollars on their property in exchange for rooms that will now sit empty and who have been receiving generous offers since V/P opened are no longer welcome...unless we want to pay up. I got a generic email from them tonight - the first in two months -- that extended the oh-so-generous offer of $129 a night.

And I'm going to spend that money on a room while I've got comps at Paris, M and the MGM properties because....?

I am Gold and could not get a comp room when I tried in late December/early January. I was actually quoted rates above the Web Site Rates back in December when I was trying to book for a February trip. I wrote complaining about that and the lack of comp rooms. I received a reply apologizing for the high rate quote and then spoke with someone on the phone but was still not offered a comp room. I told them I had already booked complimentary rooms elsewhere and was not interested in forfeiting them for a paying room at the Palazzo.

I repeated that I am extremely disappointed in the Venetian's treatment of its elite status members. I let my Diamond status at Harrah's lapse to pursue Gold Status at the Palazzo. I am sorry I did so.

I don't understand the logic of alienating however many hundreds, thousands, whatever of loyal customers for the sake of a room. Maybe since more casinos are banking on profits from non-gaming sources, the V/P figures they'll make up the revenue they lose from our gambling with more expense account dinners at Carnevino from the conventioneers they're so desperate to attract.

I'm starting to regret not giving HET/MGM more play the past three years, but V/P sucked me in with those room offers and I was a loyal soldier.

Ah, well. No more.


does anyone know if they still upgrade to Gold with a Harrahs diamond card? After not playing there but for a couple of minutes in 2010, I am now whatever they call that lower level. I'd like to be Gold again this trip, just to earn points and free play faster
Quote

Originally posted by: melissaru
I don't understand the logic of alienating however many hundreds, thousands, whatever of loyal customers for the sake of a room. Maybe since more casinos are banking on profits from non-gaming sources, the V/P figures they'll make up the revenue they lose from our gambling with more expense account dinners at Carnevino from the conventioneers they're so desperate to attract.[/q}

Ditto exactly
If anyone Wants to go for GOLD at V/P after reading here what they've been doing to their Current
Gold members? I won't try to convince you. Do whatever you want.

No, its Not just tourneys we Aren't being invited to.........NO ROOM COMPS OF ANY KIND.
NONE. NOTHING. NADA.

I got that $129 room offer email too. I couldn't Delete it fast enough.
Last year I used my diamond card to reup my V/P gold card as I did not have enough points at v/p to keep it. I was told at that time it would be good until March 2010 then if I did not have the needed points I would lose Gold status. According to their web site as of today I am still Gold. I am in Vegas now and used their shuttle from the airport and Gold lounge while playing and staying elsewhere.
Quote

Originally posted by: jcreek
Last year I used my diamond card to reup my V/P gold card as I did not have enough points at v/p to keep it. I was told at that time it would be good until March 2010 then if I did not have the needed points I would lose Gold status. According to their web site as of today I am still Gold. I am in Vegas now and used their shuttle from the airport and Gold lounge while playing and staying elsewhere.



I currently have a gold card that doesn't have a expiration date printed on it. I suppose I could use their shuttle. But the website says I am whatever the regular status is. The only reason I am interested in upgrading to Gold is because with a Gold card, you can earn more free play with less coin in. I'd like to say I won't gamble at all this trip. But I am a degenerate gambler, so we know that won't happen

Las Vegas Sands reported their earnings today, and I listened in on the conference call. (I'm a stockholder as well as a player). During the Q&A session, the subject of comps at V/P came up. The following are the EXACT words taken directly from the conference call this afternoon-

Q: (By analyst) "It looks like like you guys have done some work on the promotional side, guessing it's the comp room side. Can you tell us anything there"?

A: (Sheldon Adelson) "We know the subject of comps has been played out all across Las Vegas, but we've taken a different position- We've essentially cut out all our comps with the exception of our most highly rated players. No more are we packaging deals to try to be competitive with others. There's no more comped rooms given out, there's no more RFB, no more food and beverage. There's no shopping credits. There's no restaurant credits. There's no showroom credits.... We're selling rooms, and we see that it's resulting in a substantial increase in cash income".


So we were looking for an update, and that was straight from the horse's mouth. While it sucks for us as players (unless your one of the "highly rated players" he talks about), The numbers are bearing out what he said. I saw the income statement. Since all the comps got cut and people had to pay for the rooms, the V/P is actually more profitable than when they were giving out all the comps. (Just as it is with every publicly traded company, it's all about maximizing profit). That room money goes to the bottom line. They also talked about how the promos were attracting "lower rollers" and how the net income rose when the comps were taken away, and they're targeting more conventions and " higher level" players. So all the talk of people leaving to play elsewhere apparently isn't hurting them. (For now anyway).Doesn't look like they'll be changing the comp policy anytime soon.
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