Hi,
Two quick things:
1. Check to see if your flash is up to date. You can check by visiting: http://helpx.adobe.com/flash-player.html
2. We currently do not support Tablet/Mobile. It is in the works but not ready yet.
If you need further diagnostics, our support team can help. Just send us a note at https://support.rocket-frog.com/customer/portal/emails/new
Thanks for playing!