Win/Loss Statement follow up with Calif Loves Vegas

I too am having major problems with getting a Win/Loss Statement from MGM-Mirage. I have went to the online website multiple times only to get an Error Message every time. Sent multiple emails to the email address given - no reply. Called the 866 number given for the tax statement. Always a recorded message saying either closed or helping other people, leave a message. I have left multiple messages - no reply. Finally got a fax sheet and tried to fax that office. It would not go through even after multiple fax machines used. Called the VIP reservations office. They said they could not help and had no idea what I could do. What is up?????? Couldn't someone in this company at least tell me something! Does anyone know what is going on? (I even sent a email to the LVA QoD to see if they knew anything)

Sounds like they are making you jump thru wayyyyyyyyyy too many hoops.
This from a major Corp.?

Well, I hit Mirage players club booth a few days ago.........filled out one of those Generic W/L forms,
and had a little conversation with the boothling.

The Worker-bees seem to be Very aware at how Horrible the website is..........and they HOPE
that the Suits upstairs will DO something about it. She didn't have a good answer for HOW
to get your W/L except to Show up and fill out a form.

Definately NOT the way to go for most folks.

Maybe other LVAers can put a word in with MGM. If it can do any good? You know how that goes.

I called the number on their website over a week ago. I had to leave a message. Surprisingly, someone called me yesterday. I gave her some verification info., and I wanted to get my husband's as well. Thankfully he was with me and he was able to do his verification. They can only send it by snail mail, no fax or email option. She said it should go out by Tues. We'll see!!

Tammi from N. GA.