A few months ago I transferred some money from WSEX to Matchbook by sending emails to both books. I noticed WSEX took out an extra $50 and questioned them on it because transfers had peviously been free. They said that was their new policy, so I called MB and asked if they'd refund it with commission credit. They said they would but just this one time.
This was before WSEX's payout problems. I believe I posted it on the old LVA board, but you guys might want to try it to recover your $50.