That's very strange, sorry about that. If you wouldn't mind calling the office and letting one of our staff know, then we can get another MRB sent out to you.
I missed coming by the office to pick up my coupon book when I was there a couple of weeks ago - would it be possible to pay the additional cost for postage and have it mailed to me? We're coming back out in April but we get in on a Saturday and I'd like to have the coupon book for the weekend if possible.