Tom, may I suggest you call or email the LVA office?
I would also recommend you edit out the personal information in your post above. You have provided too much personal information. In a matter of 3 or 4 minutes, I could determine your age (you're the same age as my father), family members' names, religious belief and that you know a thing or three about the grocery industry.
Identity theft is rampant.
This information is of no use to me, but it would be to someone nefarious.