How long for delivery of book

I purchased a membership Mar 21 and have not received a coupon book.

trip is April 30th so obviously hoping I will see it before then.

how long after purchase do you ship?

Wow! Something's wrong. I get my book each year in just a couple of days.

Originally posted by: harveyj10

I purchased a membership Mar 21 and have not received a coupon book.

trip is April 30th so obviously hoping I will see it before then.

how long after purchase do you ship?


They can deliver it to your hotel for only $10, but I have the feeling that given the circumstances, they won't even charge you.

Have to say I am a little disappointed with lack of response from LVA to both this post and a direct email asking about delivery day after posting this.

Customer service seems to be lacking

 


Originally posted by: harveyj10

Have to say I am a little disappointed with lack of response from LVA to both this post and a direct email asking about delivery day after posting this.

Customer service seems to be lacking

 


  Have you tried calling them @ 800-244-2224  or 702-252-0655?

Is it possibly you mistakenly ordered to get next year's book?

 

Do call, as David Miller suggested.  I could guarantee you will get a helpful human.  

 

Candy

Thanks for the numbers

have left voice message with customer service and hoping to hear back Monday

Crickets from customer service 

probably just going to contact cc company and have charge reversed at this point if don't get before my visit on Sunday

Received email today offering to drop at hotel day of arrival claiming sent Mar 21 but seems to have gone missing 

hopefully it is at hotel as promised 

Originally posted by: harveyj10

Received email today offering to drop at hotel day of arrival claiming sent Mar 21 but seems to have gone missing 

hopefully it is at hotel as promised 


Make sure you reply and tell them yes, that's what you would like them to do. While you're at it, double-check your address with them.

 

I was fairly sure, as I said above, that they would offer a complimentary drop-off. LVA's customer service is very good.

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