I purchased a membership Mar 21 and have not received a coupon book.
trip is April 30th so obviously hoping I will see it before then.
how long after purchase do you ship?
I purchased a membership Mar 21 and have not received a coupon book.
trip is April 30th so obviously hoping I will see it before then.
how long after purchase do you ship?
Wow! Something's wrong. I get my book each year in just a couple of days.
Originally posted by: harveyj10
I purchased a membership Mar 21 and have not received a coupon book.
trip is April 30th so obviously hoping I will see it before then.
how long after purchase do you ship?
They can deliver it to your hotel for only $10, but I have the feeling that given the circumstances, they won't even charge you.
Have to say I am a little disappointed with lack of response from LVA to both this post and a direct email asking about delivery day after posting this.
Customer service seems to be lacking
Originally posted by: harveyj10
Have to say I am a little disappointed with lack of response from LVA to both this post and a direct email asking about delivery day after posting this.
Customer service seems to be lacking
Have you tried calling them @ 800-244-2224 or 702-252-0655?
Is it possibly you mistakenly ordered to get next year's book?
Do call, as David Miller suggested. I could guarantee you will get a helpful human.
Candy
Thanks for the numbers
have left voice message with customer service and hoping to hear back Monday
Crickets from customer service
probably just going to contact cc company and have charge reversed at this point if don't get before my visit on Sunday
Received email today offering to drop at hotel day of arrival claiming sent Mar 21 but seems to have gone missing
hopefully it is at hotel as promised
Originally posted by: harveyj10
Received email today offering to drop at hotel day of arrival claiming sent Mar 21 but seems to have gone missing
hopefully it is at hotel as promised
Make sure you reply and tell them yes, that's what you would like them to do. While you're at it, double-check your address with them.
I was fairly sure, as I said above, that they would offer a complimentary drop-off. LVA's customer service is very good.