Originally posted by: LiveFreeNW
Thanks for the replies everyone. That's what I was expecting.
I became a member last may and received the book. I figured most likely I would need to buy a new one. I'll probably start renewing every January or February. Would I be correct in presuming the online coupons work the same way as the book?
Well, no. They're SUPPOSED to work the same way but due to differing casino policies and boothlings being unfamiliar with LVA and/or dumber than dirt, they rarely do. The most famous example has been the Palms buffet coupon. What a total clusterfuck that was initially, though they seem to have ironed out the problems.
For whatever reason, online/digital coupons still aren't trusted/believed as much as physical paper ones. Perhaps it's because any clown can make a realistic-looking digital coupon using readily available software, but most people don't have a printing press or something that could manufacture a bogus coupon book.
As I alluded above, the real problem is that casino marketing departments very often don't brief their foot soldiers about new promotions. The number of times my presentation of a coupon or mention of a promotion has been met with a blank stare is in the hundreds, if not thousands.