Caesars Pulls an MGM

I may have missed this elsewhere in the Forum, but Caesars Rewards has downgraded this year to match MGM's downgrade.   I never received an email or read any announcement in the media, but I noticed when I looked at my tier score.  Caesars was previously giving 5 tier credits for each dollar spent on non-gaming at their properties (hotels and dining, for example).  They've reduced that to one tier credit for each non-gaming dollar spent.  I'm not surprised since they copy what each other is doing. 

 

Tommy

CET just continues to fall into a deeper well, it seems. I'm currently at the Diamond level due to a recent tier matching opportunity, but it's painstaking to continue patronizing a company that has jettisoned customer service and whacked most tenets of player perks. They perpetually bite the hand of the resources that literally support their business..namely, the customer base. Seems like all the Vegas resort casinos are headed in that direction under the current mass visitation condition.

IMHO the goal is to reduce the number of customers meeting the upper tier levels/comps/benefits.  Both have been pretty generous to Diamond (Caesars) and Platinum (MGM) up to now.   Newer generations of players won't notice.  Just a guess.

 

Candy

Originally posted by: O2bnVegas

IMHO the goal is to reduce the number of customers meeting the upper tier levels/comps/benefits.  Both have been pretty generous to Diamond (Caesars) and Platinum (MGM) up to now.   Newer generations of players won't notice.  Just a guess.

 

Candy


Exactly! There are plenty of Vegas visitors under 40 who don't know what 3:2 blackjack is. Things change, and older folks especially get resentful about it.


Originally posted by: O2bnVegas

IMHO the goal is to reduce the number of customers meeting the upper tier levels/comps/benefits.  Both have been pretty generous to Diamond (Caesars) and Platinum (MGM) up to now.   Newer generations of players won't notice.  Just a guess.

 

Candy


I don't have a problem with the truth, and generally agree with your suggestion about younger players not noticing because they have no histories to base anything on. Yet, the casino companies ( particularly CET ,imo) continue to shave player perks and comps, increase house edge factors on gaming options, and  over-stretch staff services to the point of exhaustion. In line with what you suggested, much of the playing public just don't care about house edge..the 6:5 BJ tables have been full for 20 years. I see the truth, but I don't particularly like it. *l*. Nor do I have to. I'll wait a week or so to wail on em again. Thanks for your input.

All the above is unfortunately true for MGM, CET, Red Rock and Boyd.  The bean counters are still running too many casinos.  They all want top tier players while offering the rest of us crumbs.  They need but to look at the article on the main page of the LVA website - the number of home sales are down.  How long before casino profits drop? 

Based on previous iterations of this nonsense, they apparently feel that when the feeding frenzy subsides, they can entice players with offers, and they'll come flooding back. They're probably absolutely correct about that. The average Vegas visitor is, not to put too fine a point on it, an idiot and a sucker. They have no sense of value or price discrimination.

 

So let's face it: we who care about how much things cost and dislike getting continually bent over: they don't give two shits about us.

Originally posted by: Kevin Lewis

Based on previous iterations of this nonsense, they apparently feel that when the feeding frenzy subsides, they can entice players with offers, and they'll come flooding back. They're probably absolutely correct about that. The average Vegas visitor is, not to put too fine a point on it, an idiot and a sucker. They have no sense of value or price discrimination.

 

So let's face it: we who care about how much things cost and dislike getting continually bent over: they don't give two shits about us.


 Gambling definition - an enterprise undertaken or attempted with a risk of loss and a chance of profit or success.- no where in this definition of gambling, which is what casinos offer, does it say that casinos should  "give two shits" about those who gamble.

Originally posted by: David Miller

 Gambling definition - an enterprise undertaken or attempted with a risk of loss and a chance of profit or success.- no where in this definition of gambling, which is what casinos offer, does it say that casinos should  "give two shits" about those who gamble.


Yes, actually, they should, because without gamblers, they have no customers and no business.

 

What's your point? Are you just trying to argue?

Originally posted by: Kevin Lewis

Yes, actually, they should, because without gamblers, they have no customers and no business.

 

What's your point? Are you just trying to argue?


    My point? I am just pointing out the obvious. You are the one seemingly having trouble dealing with reality.

Already a LVA subscriber?
To continue reading, choose an option below:
Diamond Membership
$3 per month
Unlimited access to LVA website
Exclusive subscriber-only content
Limited Member Rewards Online
Join Now
or
Platinum Membership
$50 per year
Unlimited access to LVA website
Exclusive subscriber-only content
Exclusive Member Rewards Book
Join Now