CP reservations for 2 queen beds in room? Hope you made copy of reservation at time you booked online.

Due to Akron al's topic, I checked my reservation for next week
my copy from 12/29/11 says 2 Augustus Tower Deluxe rooms with 2 queen beds each, comped.

Rooms were booked for my husband and son(son's TR acct.) and for my sister and I to share the other room(my TR acct). I have a printed copy of that reservation.

Checked online today and reservations are showing a king bed for each room.

That won't work!

I was going to do some serious playing at CP this trip, but if CP won't come up with the rooms I booked, I'll be playing elsewhere.

The Augustus Tower Deluxe 2 queen bed rooms are not available online today while the king bed room is still available.

Do you have a host in LV you can contact? Tell them you planned on some serious play, but will walk if you can't be guaranteed your room choice. Tell him you can get rooms from your host at Aria...ok little white lie, but it works!

In booking my next trip to LV I contacted my host and told him I was "shopping around" and asked if he could guarantee a remodeled suite at Paris, He said he could, so we will see what happens.

Something happened to CET's reservation system about the time they rolled out the new website design. We have reservations at various properties over the next 10 months. Rooms booked for two of those reservations changed for no reason - we had a comped premium king at Caesar's AC change to a deluxe handicap room. Noticed it early enough that I was able to change it back to the premium king.

Our other res is for a royal suite at CP LV's Augustus tower. The reservation still appears in my TR account but it shows no room type at all. Even bed type shows no preference. I can't modify that res online so I am going to call to confirm all is well.

All other reservations we have are intact. Everyone may want to check theri TR accounts to be sure any reservations already made are still what they should be.

~Allen

Thanks for the support, I don't have a host within the CET empire. I called CP Diamond check in and was assured they have both of the reservations showing 2 queen beds Augustus Tower deluxe rooms. So akron al you seem to have the found what caused the problem(new website). I'm taking my reservation print outs with me just in case I need them.

raisin, let us know how it turns out.