Recently spent several days at the renovated Cromwell on a work/play visit to Las Vegas. One word: Disappointment. Had to clean portion of bathroom myself due to the crud / hair build-up in corners, handicapped door by valet entrance not functioning, had to help handicapped folks negotiate the doors all the while valets and a supposed doorman stood by. On the last incident I asked about the door. Response: "Yea it's been broken for a while,don't know what to tell you". Trying to get to the valet area on weekends a nightmare, and you must valet as there is no self park (closest is Flamingo) Topper was when I checked out, I was asked by the clerk about the satisfaction of my stay. I replied "I won't stay here again". Response: "Well, the Cromwell is not for everyone."Not a question about why I was dissatisfied. Positive, great views from room, most comfortable bedding I've slept on in LV and excepting the Four Seasons and Delano, have stayed at every high end hotel on the strip. Pass this one by folks,good points don't offset the negatives. Pass this one by folks.
