For the past week to 10 days or so, apparently MGM has decided to implement changes to their comp room booking system. I have had a comped room offer booked for a couple months for a mid-August stay. I have numerous future comp offers remaining on my website account, but I apparently can't book those for fully comped rooms until I've completed the existing booked stay. I'm able to book the offers, but nightly room charges are attached to all the offers I tested. Those test attempts were carried out with three different browsers (Firefox, Chrome, and Microsoft Edge). Curious if anyone else has experienced this specific problem within the past few days..specifically involving the booking of future comp offers ( with comped rooms, free play, and resort credits) with an existing reservation in place.
In the past, there were no problems in booking future offers with fully comped perks while having one or two previous offers booked. Depending on the extent of the procedural changes they're implementing, it all might just be a function of ironing out kinks from a new rollout with these tech system changes. OTOH, this might in fact be a real change by MGM Rewards..eg essentially a 'one-reservation-at-a-time" approach for fully comped stays from the booking standpoint. Time will tell, but it certainly wouldn't be surprising that a casino company would implement policy that made things more difficult for players *l*.
We'll see.