Exciting new hotel benefits for all Total Rewards resorts

Received today. I'm happy that all elements included with the resort fee for diamond members will now be complimentary.

Hello Lisa,
We are pleased to inform you that beginning February 1st, all Total Rewards® destinations will offer the following hotel benefits:

Early check-in and late check-out will be complimentary for Diamond and Seven Stars® members when available
Resort fees will also be complimentary for all Diamond and Seven Stars members, and all elements included in the resort fee will be complimentary
Seven Stars members may also enjoy one complimentary movie per day*

We will continue to keep you updated as we introduce other changes to improve your Total Rewards experience. Thank you for your continued loyalty!
Too bad they don't recognize a Platinum card !!
It was also complimentary last year. I've only been Diamond since last year so I don't know the status before that.
Although the resort fee was waived, Internet access and other items included with the resort fee were not.

I don't remember having to pay for internet access (at least on the low tier level). Weird.
7 stars used to have unlimited movies, now it's down to 1 a day.
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Originally posted by: vegas28m
7 stars used to have unlimited movies, now it's down to 1 a day.


Bummer. I guess they want you gambling more and enjoying movies less.
Does anyone know who to write to to complain about the changes besides your host? All trips now have to be taken by Jan 31. So if you make 80,000 points by dec, you need to take it in one month. The changes they made are horrible.
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Originally posted by: Napalm
I don't remember having to pay for internet access (at least on the low tier level). Weird.


I've had to pay in Vegas and Laughlin.
Quote

Originally posted by: vegas28m
Does anyone know who to write to to complain about the changes besides your host? All trips now have to be taken by Jan 31. So if you make 80,000 points by dec, you need to take it in one month. The changes they made are horrible.


I'd search the website and send a hard copy letter to the Chairman of the Board. I'm not sure I understand what you mean by all trips now have to be taken by Jan. 31. Are you referring to the Diamond Aspirations trip?

I am Diamond and no where close to 80,000 points.

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