Received a survey by email today from Harrahs asking me how my host was doing. Well funny thing is a host has never contacted me. The survey even gave me the name of this person who is suppose to be my host. Guess someone is not going to like answers I gave. I have been diamond for 3 years now. Hubby just made diamond for the first time a couple of weeks ago received a call from a host several months ago. Just cant figure Harrah's out. Anyone else have any insight on this?