Originally posted by: Dan Svatass
You're claiming that Rio has instituted a policy or practice of adding $500 to the hotel bill of guests who do NOT smoke in their rooms.
Could you explain what this comment is based on?
Seems very, VERY unlikey to be true.
What they actually do is charge $100 PER NIGHT for "incidentals," and I wouldn't be at all surprised if they tried to steal some of that money by having the maids report bogus damage.
Another thing they do is keep/fail to credit first night deposits. I'm still trying to get my $50 back from when I stayed there last June.
About half of the crap you experience at the Rio is due to deliberate understaffing (like never being able to talk to a human), and half is due to deliberate malice/ancillary gouging. Nevertheless, if you know what to expect and can navigate all the pitfalls, the Rio is still a bargain.