Is this new? Message when checking rates using different players TR numbers to see which generates lowest hotel rate

Checked rates for New Years at CP using just my TR number-around $900 for 3 nights Forum Tower Added my husband's TR number (his avg higher this year) and we can get Augustus Tower or Octavius tower for $220 for all 3 nights.

Tried to check with Husband as primary and me as the companion and this is the message I received on the reservations page on website.

"To complete this reservation, please sign out and have the companion TR member logon to initiate and complete the reservation. If you require further assistance, please contact us at 1-888-507-7670."

I haven't been able to even get in for a reservation. It keeps saying they are experiencing technical difficulties.

I am booking two trips. One of wich we need two rooms ( three of us are TR members )One each,Diamond,Plat,Gold. I have been trying differant combintaions as well and I also got that message. What did work best for us was. Used Plat as primary.Gold as companion and Diamond for other room. This did get us weekday comps for both rooms.

Sorry, I forgot to say, What ever card you are logged in under must be the primary. Log out log back in under your husbands card number. That should allow you to get your answer.
Joe

Joe, thanks, but that is exactly what I had done. Completely logged out of my tr acct., closed my browser window, opened a new browser window then logged into my husband's tr acct. and still I got the same message. Maybe it was the "technical difficulties" helping me out.

This is when you pick up the phone and call them. I was able to get my girlfriend a comped room at Paris (she only had offers from Rincon) just by calling and telling them what we needed.

IF...for some reason it is still recognizing as logged in...then clear your browser history and cache.

then re-open your browser


if you have two browsers....try it that way....
such as Internet Explorer and Firefox or Google Chrome

then u can compare rates without ever have to log out and log back in
In Internet Explorer u be the Primary
and in Google Chrome in the other have your spouse friend etc be the Primary