Luxor Joins List of Las Vegas Hotels Phasing Out Room Service

From Vital Vegas

 

https://www.casino.org/vitalvegas/luxor-joins-list-of-las-vegas-hotels-phasing-out-room-service/?fbclid=IwAR0DcjPyyY-eE0HA25lVwq7graTljP-iIqqtfiey34ICTjnFVfp0OiK9ZQo

This is happening at hotels all over.  It is only happening because we allow it.  Stop going to properties that have removed staff and services and let them know why.  Patronize properties that continue to offer services and let them know why you are there.  Insist on live check in clerks, daily room cleaning, live table games and concierge service.  The masses need to stop being fools

Originally posted by: JCCoryell

This is happening at hotels all over.  It is only happening because we allow it.  Stop going to properties that have removed staff and services and let them know why.  Patronize properties that continue to offer services and let them know why you are there.  Insist on live check in clerks, daily room cleaning, live table games and concierge service.  The masses need to stop being fools


        I agree 100%.

I don't care.  However if you don't like it, move elsewhere.  Problem solved.


The only way this will stop happening is if the great unwashed public is made aware of just what a lousy experience awaits them if they come to Vegas. In particular, those who haven't been there in a few years would be shocked at the high prices combined with the lack of what used to be considered basic amenities.

 

Of course, that will happen as a matter of course, albeit slowly, as people visit, get pummeled at every turn, have rotten experiences, and decide to spend their next vacations elsewhere. But I feel sorry for the visitor who expects Vegas to be even a semblance of what it used to be. He's in for a shock.

Like most folks, I look for what I consider to be a reasonable value when I visit Vegas.  During our groups 38 annual Vegas trips, the first 15 years or so we stayed on the strip.  The past couple of decades we've mostly stayed downtown, and I think that will be our only hotel location moving forward.  With Freemont East district being so close, this allows for some great dining at reasonably priced restaurants.

 

Hotel prices have certainly jumped in downtown, however.  For our upcoming October 2022 trip, I've booked three types of Golden Gate rooms, depending on guys preferences.  A standard room for example, which is a tiny 220 square foot double queen, is running $595 for three nights including taxes and fees (Saturday-Tuesday).  Five years ago, prices tended to be at least 60% cheaper.  Hotels room prices in non-Vegas locations also seem to be substantially more expensive than five years back.

 

While I don't like the increased prices, unlike some, it doesn't make me angry.

This is much ado about nothing. In 35+ years of staying in Las Vegas we have never used room service. We had it included in our full RFD at the Queens and didn't use it. We started taking the free play/food credit in liu of housekeeping when the hotels started offering it. We have never needed to have our rooms cleaned daily. Room prices haven't gone up for us in at least 30 years. If you get the rooms comped, including the resort fees and taxes added on these days, there is no price increase. We pay for food with points so there isn't much cost involved with eating. We reminisce about our "old Vegas", but don't obsess about it or get angry. We enjoyed Las Vegas back in the day and still do. If they ever do away with 9/6 JoB or 8/5 BP and a comped beer that I enjoy, that will be the day that Vegas died.

I'd be somewhat more tolerant of the gigantic price hikes if they hadn't also made everything qualitatively worse. Despite their bleating about "staffing shortages," the reality is that all the casinos are running at about 80% of former staffing levels; they've decided that hiring 4 people and running them ragged is better than hiring 5 people. The result, of course, is much shittier service and longer waiting times for everything.

 

And of course, we all know about the decent gambling being choked off, skyrocketing restaurant prices, the general eradication of bargains, and hotel room prices that have gone to the moon. Plus tax. Plus resort fee. Plus tax on the resort fee. Plus tax tax. Plus because-we-can-tax. Plus an amenities fee. Plus tax on the amenities fee. Enjoy your stay at the Golden Commode, sir!

Vegas has always changed..always shed its skin rapidly and regularly. That aspect has been heightened, however, in this "post - pandemic recovery" phase. Everything on the planet everywhere ( Vegas included) costs more currently, while simultaneously the quality of customer service, amenities, "deals", promos, gambling odds / rule sets, player rewards programs..take your pick..has been significantly degraded. Egregiously, Vegas corporate management now takes every opportunity to grasp and implement means to milk and gouge visitors/ players while still using the recovery excuse. Couple that aspect with the so-called pent-up demand of visitors in dire need of an outlet / escape after the past two years, it's easy to see why average Joe gamblers are disgruntled as a Vegas visitation group. It will only end by the actions of current and future customers who attain the ability to say "no"; hopefully that will occur prior to a complete  crash of the entire economic system.

 

There are still outlets to acquire Vegas travel / visitation bargains, but they all require a ton more effort currently ( this site is one of them). It's a mining expedition, but possible. We make three or four trips to Vegas annually ( for 20+ years with significant comps). The current state in Vegas is a bit disheartening relative to the past, but we still admire Vegas a ton and will continue to show up. We've never used or cared about room service, but the trend to remove it is just another piece of evidence indicative of the overall Vegas corporate cancer.

 

Cheers...

Originally posted by: Kevin Lewis

I'd be somewhat more tolerant of the gigantic price hikes if they hadn't also made everything qualitatively worse. Despite their bleating about "staffing shortages," the reality is that all the casinos are running at about 80% of former staffing levels; they've decided that hiring 4 people and running them ragged is better than hiring 5 people. The result, of course, is much shittier service and longer waiting times for everything.

 

And of course, we all know about the decent gambling being choked off, skyrocketing restaurant prices, the general eradication of bargains, and hotel room prices that have gone to the moon. Plus tax. Plus resort fee. Plus tax on the resort fee. Plus tax tax. Plus because-we-can-tax. Plus an amenities fee. Plus tax on the amenities fee. Enjoy your stay at the Golden Commode, sir!


Kevin is one of those angry people.

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