Luxor Joins List of Las Vegas Hotels Phasing Out Room Service

How many people actually use room service?    I think I got once in my entire life then I looked at the bill and said "never again".     

 

For people who are hell bent on eating in their room they have something nowadays called DoorDash and GrubHub which essentially provide the same service.  Problem solved.    

Originally posted by: Boilerman

Kevin is one of those angry people.


What a stupid fucking thing to say. Being ripped off makes me angry. If it doesn't make you angry, well then, feel free to come to Vegas and bend over. Make them happy.

 

Personal attacks should be confined to the Sink BTW.

Originally posted by: PJ Stroh

How many people actually use room service?    I think I got once in my entire life then I looked at the bill and said "never again".     

 

For people who are hell bent on eating in their room they have something nowadays called DoorDash and GrubHub which essentially provide the same service.  Problem solved.    


I think that quite a few people appreciate fresh towels, sheets, trash emptied, etc. Maybe not every day, but definitely after a couple or three days.

 

So why don't the Strip megatoilets offer complimentary room service every second or third day rather than not at all?

Originally posted by: Kevin Lewis

I think that quite a few people appreciate fresh towels, sheets, trash emptied, etc. Maybe not every day, but definitely after a couple or three days.

 

So why don't the Strip megatoilets offer complimentary room service every second or third day rather than not at all?


   I usually decline the daily room cleaning when checking in and,if I need anything during my stay, I notify the front desk or housekeeping for what I need and they promptly will have someone deliver whatever I say I need. If I need my room cleaned, I also contact the front desk and they will have my room cleaned - all I have to do is ask. I don't see a problem with this scenario. I also never use room service - whatever they offer is too expensive, with delivery fees and the expected "tip"  added to the bill, and the delivery person expects an additional tip - no thank you. 


Room service is one thing ( traditionally related to in-room dining services; we've never used / cared about it). Housecleaning services are a necessity for us every other day, on average. Clean towels, more soap, room pick-up... everything we've been accustomed to for fifty years doesn't have to change to satisfy the corporate structure (though under current practice, it is). I don't know the real stats behind the often referred to "staff shortage" situation among Vegas resort / hospitality service workers, and I realize some of the labor pressures are in fact real. I do know that those stats are likely inflated/ accentuated  to favor  those same companies that are reaping record profit margins ( according to the Nevada Gaming Control board) over the past year or so. The corporate mindset and daily operating procedure approaches have been completely reset of late..in part due to the "recovery" excuse. It's not all supply and demand anymore and it's certainly not about old-fashioned customer - friendly practices and services for the average visitor ( the high-rollers will be OK). Some of it is BS..no shortage of that, imo. Some of it is just the Great Gouge. Further, we detest kiosks...they never smile. Some of these gripes are age-influenced, admittedly..willing to take the related punishment for that. But..humans adapt and find alternatives. Then we sing songs and play 3:2 blackjack at minimums our bankrolls can tolerate.

 

Cheers 

Edited on Jun 5, 2022 2:27pm

Never used room svc, even when I was there on business.  Others who used it complained that the food was cold when it arrived. 

Now stay at Hilton's Hampton, Embassy Suites, Homewood & similar Marriott hotels using my Diamond/Gold status to get free rooms. Parking & breakfast is free. No resort fees & if we need anything, we just go get it downstairs. 

We usually use room service for breakfast at the resorts we stay at (V/P, Wynncore, Aria, Delano et al) we look forward to ordering, having the table in front of the window and enjoying the view with champage and orange juice. I am interested to see what Bellagio is like when we visit in September.

Jay, Bellagio "In Room Dining" is just OK.  Been using it for  years, so I speak from experience.  Changes are 1) menu is on the TV only, and rather cumbersome to flip through all the 'pages'; 2) a hefty "service" charge, which seems to be the same amount (around $9 or so) regardless whether you order a muffin or a whole meal; 3) they will give you an estimate of 45 minutes to an hour for delivery, longer at traditional meal times (that's not really new). 

 

Can't recall if they automatically calculate the tip.  I prefer to pay tip in cash so I don't have to worry about it being on my charges.  Food...average.  I think if you order off-traditional meal times it is faster.

 

But you enjoy the service so try it at least this one time.  I do find breakfast to be the most dependable as for food.

 

Actually, Bellagio has few if any reasonable breakfast options.  Unless Sadelles has changed, which we tried twice and hated, there are no good breakfast options at Bellagio, so doing room service for breakfast may be just fine.  I usually order the breakfast sandwich.  Consistently decent.

 

Candy

Given the menu prices that they charge--already a 150% or so markup from what they would charge for the same dishes in their coffee shops--the "service charge" is (like so many things in Casino Land) adding insult to injury. Here's an example: three-egg breakfast, bacon, ham, or sausage, breakfast potatoes, and coffee.

 

$32.

 

A ham and cheese omelet. Just the omelet. Nothing else.

 

$23.

 

Now, of course after paying these prices, the $9.50 service charge will seem like a flea bite, right? And surely you'll tip the poor schlep who rolled the cart into your room another $5, right? And don't forget the tax!

 

Sip your coffee slowly while you gaze out upon the fountains. Your breakfast just set you back $50. But hey, that's just one hand of blackjack downstairs, right?

 

I'm reminded of Ian Anderson's "Turning the Tables in Las Vegas," from back in 1976, and I paraphrase: "Everything is overpriced, and in a remarkably short period of time, a dollar seems like a dime." I guess if you stay at the Bellagio ($43,750 a night, plus resort fees and taxes) and gamble there ($50 minimums), you become numb to things like a $50 breakfast.

 

In fact, this is what's happening all over Vegas--we're being Pavlov-conditioned to accept all these horrific gouges and crappy service. I have one trip planned there later this year, and only because I have quite a few comped rooms accumulated. I doubt I'll be going there again after that.

Jay, ignore Kevin's sour grapes comments.  We know we will overpay if we stay on the Strip in Vegas.  Your experience might be just as special as you hope it will be. 

 

Candy

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