My Two-Cents on the "New" Reward Program

That sucks Kim.

I'm plat - and I just checked - still plat.

Did you not get 4000 points by 12/31/11?? - Just a thought.

We also play (mostly) at PH

- Dave
Yes, I always make sure to check before I leave the casino our lsat trip of the year. It was something like 4250-Went back in Feb for 4 nights and ended up with 2425. I just booked our trip for July and got 4 nights comped. So I really don't get it.

Thanks for replying!

Kim
Quote

Originally posted by: noahcat
You are not wrong.. O2BnVegas-- ex-ACTLY.
Hey HET, thanks for less.
meanwhile Diamond is important to me. They still give me more than any other casino/hotel.

LOL Diamond IS the new Platinum
I see so many 7* is AC.... I wonder where does the money come from?



NoahCat I agree...

I am platinum and my hubby is Diamond. He gets more then I do.

Hope to see you in AC or Vegas soon

Quote

Originally posted by: pjkimc
Just a quick question-I have been platinum for years and they just bumped me to gold-I have been playing the same and earning the same tier credits. Has this happened to anyone else?

Tried contacting by email but no answer. Just wanted to know if anyone else had the same thing happen to them. I play at PH.

Thanks!

Kim


No Kim...My play has gone down and I still am platinum. I would go to TR counter and ask if I was you


I would also go online & check your CE points from time to time.
I keep track & write my points down (keep a running list) everytime I get home from a trip.
Make a copy of it every few months too. Hope that helps.


I was at Harrah's LV this week. At hotel checkin there was a sign for Platinums to go to Diamond checkin.

At the cashier, the sign said Diamond/Platinum line.

At the TR desk the sign said Diamond/7 Stars line.

Most of these signs were on paper showing the new logo and black/orange colors of the new theme.

I only walked by the coffee shop during Italian nights, and there was no Diamond line at all. (Never was a diamond line during Italian nights, anyway.)

At the buffet entrance there is a permanent, metal sign hanging from the ceiling that says Platinum/Diamond entrance.

Oh, and the elevator doors were covered with huge pictures of the new TR themes. So when your elevator door opens to the casino floor, you get a huge, in-yor-face picture of Celine Dion. Horror.

Our room, which is usually upgraded at Diamond checkin, was the basic Deluxe room that we booked online. It was all the book, no upgrade. They did ply us with bottled water generously.

This is Harrah's only, we did not go anywhere else.

- bcc
Thanks for the responses, it is appreciated.

Just to let you know my host called today and stated I only had 3600 tier for last year I told her it was more like 4250-said she would check with TR rep and call me back-I'll let you all know.

Thanks!

Kim
Just to let everyone know, my host never called back-I emailed her today and she responded that I would remain gold-they couln't find the lost points. I responded that I would live.

Kim
Was Diamond three or so years ago, took a break and ended last year with 14,000 tier. Huge diff between the offers I got back then and now- difficult to get free weekends besides at the lower tier properties. Then this whole thing about no more crappy free shows- The latest was the 75k slot tournament in August....they want an entrance fee. lol!!!
Wow my tournies have always been free with CET.
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