Who do I complain to about a host?

do send a PM look at the far right side of my post. There is a symbol that looks something like a lock. Click on it and a window will open up type in the message and send
Like Karen said, but she may be the best one to help, as I leave in the morning. Sorry videos & good Luck!
Without knowing the story, since your host has been good to you in the past, the fair thing is to talk with him/her about the concern before reporting it upward.

If you do report the host, management will simply refer it back to the host to address with you. Be prepared for your relationship to be strained forever after.

Hope things work out for you.
Standing by.........................................................................................

So... what was the resolution to this (and what was the issue)?
Quote

Originally posted by: knagl
So... what was the resolution to this (and what was the issue)?


Ha!

Only CLV and Karen TN know all the details!!!

The OP's last post was on 3/2.


I say we beat this info out of both of 'em. (CLV & Karen TN)




Maybe Karentn talked with videos via PM, but I'm out of the loop.
Haven't heard anything.

I never got a PM about it either. I don't know anything.

I sort of wonder if the post about how videos at one time received an embarrasment of riches from their host is a clue. Knowing that a Caesars Entertainment host can not really do a lot for you unless you are a huge player, I wonder if this is the hosts fault at all. Maybe this host was told to stop giving videos so much if videos play did not justify that level of comps and goodies.


This is not a comment on videos play. I have no idea whether he or she is a 7* who brings $20,000 per trip or gold who brings $500 per trip or somewhere in between

per their countdown, they just went a few days ago. maybe there will be a follow up post on their return
Quote

Originally posted by: videos
Okay, I found where I can post a private message. Do I use your screen names to send the message?


They never said Harrahs host. This might be a V/P host.

Karen, if you pm your real name, that could be what they are looking for to pm you.

This computer stuff can be confusing!
since they posted it on the Harrahs forum, I assumed it was a Harrahs/Caesars host
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