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Originally posted by: hoops2
That is correct. Considering that I spent 4 hours in their terminal as well as driving to and from their terminal that works out to $12 per hour.
Consider this - after leaving vegas I went skiing in Utah and stayed in a Hilton using honors points. Due to technical difficulties I couldn't access my room with my key for 2 days. They had to send a bellman whenever I went to the room (the hotel was sold out so I couldn't switch). I received half my points back, a bottle of wine and a free meal. American damaged my luggage and I received a new bag within 72 hours.
My coupon finally arrived (after almost 2 weeks) and even though it was promised that it would be good for ANY budget location, it is only good for Vegas. I am not planning on going back until next year
Originally posted by: hoops2
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Originally posted by: MissL7777
Am I understanding correctly, they refunded the mystery $75 charge and offered you a $50 credit and 1 day complimentary rental for your troubles?
That is correct. Considering that I spent 4 hours in their terminal as well as driving to and from their terminal that works out to $12 per hour.
Consider this - after leaving vegas I went skiing in Utah and stayed in a Hilton using honors points. Due to technical difficulties I couldn't access my room with my key for 2 days. They had to send a bellman whenever I went to the room (the hotel was sold out so I couldn't switch). I received half my points back, a bottle of wine and a free meal. American damaged my luggage and I received a new bag within 72 hours.
My coupon finally arrived (after almost 2 weeks) and even though it was promised that it would be good for ANY budget location, it is only good for Vegas. I am not planning on going back until next year
Indeed this was a huge hassle with Budget. I'm really curious, what type of offer on their part would have made you happy?
