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Originally posted by: dianebec
Melonhead. Thanks for your reply. We booked Payless one time and never again. We stood at the counter for 45 minutes trying to get the price down to what our conformation said. They tried to have us sign a contract that was $75.00 more than our reservation. Then when we got to the garage we waited another 45 minutes. It was like the 1st agent sent a message to the garage person to screw with these people, as many people after us got a car well before we did. It was not a good way to start a trip. I hope your reservation goes better.
Sorry you had a bad experience with PayLess - I've never had any problems with them. I always have a copy of my rental agreement and hold them to that price. They don't even bother trying to up-sell me any more. But I do like Dollar more these days because with Express membership I can just head straight to the garage and grab my car instead of standing in line. Safe travels and good luck!