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Originally posted by: rkorbylDoes anybody know if the Dollar on Swenson has a "Express Member" dedicated line? I would assume that the Swenson lot is not that busy and thus may just have a general line.
I rented at the Swenson facility a couple of years ago and the facility is small and there were no other customers there picking up or dropping off cars. I do not recall there being a dedicated person at the Express Window, but they may have an Express line that puts you next at the first available window if they were busy. So although I had Express Membership, it really did not require waiting in line at the time withor without express membership. If I remember the process correctly, upon a quick check-in inside at the desk (since the paperwork was done in advance), a lot person then brought the car up to the front door of the facility for me. Could you successfully bribe them at the check-in counter to have the lot people bring you a more expensive class of car than you are paying for: I can't answer that?
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The reason I ask is that I would like to see if I can tip my way up to a larger car instead of the skateboard-with-motor I rented. I know at the airport you get your documents from the special hut and then talk to the lot attendant.
That is no longer the case at the Dollar airport facility. You no longer are pointed to a section of cars by the lot person at the airport. In the garage with Express your name is shown on an electronic sign with a parking space number next to it. In taht parking spot you have a specific car that already was preselected before your arrival and it is placed next to the hut/kisok in the garage in a numbered spot assigned to you. So there is no negotiation about which car you are getting upon your arrival. It was preselected from the class of car you are paying for.
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Will I still have the same opportunities to present the lot attendant with an "upgrade coupon" at the Swenson location?
At Swenson, the "upgrade coupon" would have to be offered to the counter person, not the lot person for any chance of success.
One advantage to Swenson is that you pay no fees that relate to airport charges there. The base charges are typically higher at Swenson than the airport, however, so they may nuillify one another or even make the total charge higher at Swenson even with no airport fees added.
A tip that some may not know about is that although you pick up at Swenson, you can dropoff at the airport facility (if you choose) with no airport charges or added charges from Dollar.
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