We used Advantage on our last trip, first time. They tried OH SO HARD to add in Emergency Road Service, claiming it was now mandatory. I signed in their little space and wrote UNDER PROTEST next to it. The guy at the counter got mad and asked why I did that. Told him that I had told him THREE times that I had AAA Gold and didn't need their road service and when I got back home, I'd be sending a copy of my agreement, my original reservation and my complaint letter to their home office AND to the Nevada attorney general. He got mad, tore up the reservation and printed out a new one, without the "mandatory" road service. I told him that I was renting their vehicle and if it broke down, they had better send someone out to tow it or fix it. I would use AAA if need be, but it's their vehicle. I suspect if I use them again, they'll try the same thing....and so will I